Shipping Policy

At launch, PRINT YOURS ships to delivery addresses within Canada only.

International shipping is not currently offered. If shipping availability changes in the future, the options shown at checkout will reflect the destinations we can serve.

PRINT YOURS products are produced to order. Production, file preparation, proofing where applicable, printing, quality control, finishing, and packing take place before an order is handed to the carrier.

Carrier transit estimates begin only after the shipment has been dispatched. Depending on print size and order configuration, protective packaging may include rigid boxes or mailing tubes.

Available shipping services may include Canada Post Expedited Parcel and Purolator Express, depending on the delivery address, package dimensions, and carrier availability.

The shipping methods available for a particular order are shown at checkout.

Shipping is customer-paid at launch. We do not currently offer a general free-shipping program.

Rates are calculated at checkout using the order and destination information available at that time. The amount shown at checkout is the shipping charge applicable to the selected service.

Where tracking is provided by the carrier, tracking information will be made available after the shipment has been prepared and accepted by the carrier.

Customers are responsible for providing a complete and accurate delivery address. If you notice an address error, contact us as soon as possible. Once a shipment has been dispatched, an address change may no longer be possible.

Carrier delivery dates are estimates unless the selected carrier service expressly states otherwise. Weather, service interruptions, peak periods, address problems, and other events outside PRINT YOURS' control may affect delivery.

If an order arrives visibly damaged, contact us within 7 calendar days of delivery and keep the print, packaging, and shipping materials while the issue is reviewed.

For a delayed or potentially lost shipment, contact us so we can review the tracking information and, where appropriate, begin a carrier investigation.